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Privacy Policy
ILLINOIS MORTGAGE
MODIFICATION
WE PROTECT YOUR PERSONAL INFORMATION
At Illinois Mortgage Modification your privacy is
important to us. This Privacy Notice describes the
information we collect and how we use that information.
Our Privacy Notice is applicable if you have ever
applied for service with Illinois Mortgage Modification.
This Privacy Notice is effective as of June 1st, 2009.
PROTECTING THE PRIVACY OF CUSTOMER INFORMATION
We are committed to protecting your privacy and to
implementing technology that gives you a secure online
experience. We maintain physical, electronic and
procedural safeguards to transmit and store information
about you. For instance, we may use computer virus
protection software, firewalls, and a Secure Socket
Layer (SSL) for data transmission. We routinely evaluate
security technology and techniques to protect your
information.
INFORMATION WE COLLECT ABOUT YOU
We collect "nonpublic personal information" about you
from several sources:
Information you provide to us, such as through on line
forms and other entries, which may include information
such as your name and phone number, e-mail address,
assets and income; Information about your transactions
with us, our affiliates or others, such as payment
history and loan balances; Information we receive from
third parties, such as other lenders, regarding
creditworthiness and credit history; and Information
from consumer reporting agencies, such as information
contained in your consumer report.
HOW WE USE INFORMATION WE COLLECT
The information we collect about you is primarily used
to provide services to you and contact you regarding
administrative notices, Web site updates and our
products and services. We also may use your information
to resolve disputes, troubleshoot problems, as well as
for direct marketing purposes.
PARTIES TO WHOM WE DISCLOSE INFORMATION ABOUT CURRENT
CUSTOMERS
Service Providers or Joint Marketers. We may disclose
all of the information we collect, as described above,
to companies that perform services on our behalf,
including those who assist us in processing
transactions, preparing and mailing statements (if
applicable), and responding to customer inquiries. In
addition, we may disclose that information to service
providers that perform marketing services for us and to
financial institutions outside our corporate family with
whom we have joint marketing agreements.
Affiliates. We may disclose all of the information we
collect, as described above, to our affiliates for
purposes of providing you with information about
additional products and services. Our affiliates may
include other legal service providers.
Non-Affiliated Third Parties. We may disclose all of the
information we collect, as described above, to third
parties outside our corporate family. These
non-affiliated third parties may include financial
services providers (such as banks and other lenders),
nonfinancial companies (such as attorneys and loan
modification assistance providers), and others (such as
consumer reporting agencies). We may also disclose
information about you to non-affiliated third parties as
permitted by law, such as to comply with a subpoena,
respond to inquiries from government authorities or
defend legal actions.
PARTIES TO WHOM WE DISCLOSE INFORMATION ABOUT FORMER
CUSTOMERS
We reserve the right to share, rent, sell, or otherwise
disclose all of the information we collect, as described
above, regarding former customers with affiliates and
third parties for direct marketing purposes.
OPTING OUT OF SHARING WITH NON-AFFILIATED THIRD PARTIES
If you would like to limit our disclosure of nonpublic
personal information about you to Non-Affiliated Third
Parties as described in this Notice (other than
disclosures to Non-Affiliated Third Parties permitted by
law)
YOUR CHOICES
You may express a preference for receiving telephone and
e-mail contacts from Illinois Mortgage Modification.
Specifically, we may send you e-mails or call you
regarding our service from time to time or call to
remind you appointments with our firm or with legal
service providers. If you do not wish to receive these
e-mails or phone calls, you may contact Illinois
Mortgage Modification Customer Service by
clicking here to change your contact preferences. If
you elect to opt out of receiving contacts by telephone
or e-mail, you will not receive updates on new product
information or special offers.
Notwithstanding the above, we may send periodic e-mails
informing you of technical service issues related to a
service you requested. You will not be able to choose to
unsubscribe from these mailings as they are considered
an essential part of the service you have requested.
In addition, we reserve the right to contact you
regarding your account status and changes to this
Privacy Notice or any other policies or agreements
relevant to you and/or your loan modification.
ACCURACY OF YOUR ACCOUNT INFORMATION
We have established procedures to help ensure that your
financial information is accurate, current and complete,
in keeping with reasonable industry standards. We
continually strive to maintain complete and accurate
information about you and your accounts. Should you ever
believe that our records contain inaccurate or
incomplete information about you, please notify us. We
will investigate your concerns and correct any
information we determine to be inaccurate.
CHANGES TO THIS PRIVACY NOTICE
Because circumstances and technologies change, we
reserve the right to change this Privacy Notice at any
time by notifying you of the existence and location of
the new or revised privacy notice or by posting the
changes online at our Web site.
"COOKIE" POLICY
To help ensure we are publishing content customers need
and want and we collect aggregated site visitation
statistics using cookies. We do not track individuals
use of the Web site. When someone visits the Web site, a
cookie may be is placed on the customers' machine (if
the customer accepts cookies). If you choose not to have
your browser accept cookies from the
www.illinoismortgagemodification.com Web site, you will
not be able to subscribe to the service offerings on the
Web site.
WHO DO YOU CONTACT WITH QUESTIONS?
If you have any questions about this Privacy Notice or
the practices of this Web site, please contact us by
clicking here. |
